Privacy Policy

1. Overview

This Privacy Policy explains how LEADLOGIC AI SYSTEMS INC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with Freedom By AI™ (the “Program”), including our websites, communities, learning platforms, and related services (collectively, the “Services”).

By using the Services, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, do not use the Services.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information generated through your participation in the Program.

A. Information you provide may include:

• Name, email address, phone number, and contact details
• Billing and transaction-related information (processed through payment providers)
• Account information and profile details
• Support requests and communications with our team
• Community posts, comments, uploads, and submissions

B. Information collected automatically may include:

• IP address, device identifiers, browser type, operating system
• Approximate location (derived from IP or device settings)
• Usage data such as pages viewed, clicks, session duration, and referring URLs

C. Program participation data may include:

• Course progress and content access percentages (e.g., Thinkific progress)
• Attendance and engagement in coaching sessions
• Community participation and moderation history
• Certification activity, status, and related communications

3. How We Use Information

We use information for the following purposes:

• To provide, operate, and improve the Services and Program experience
• To process enrollments, payments, cancellations, and refunds
• To administer coaching calls, communities, and certification
• To provide customer support and respond to inquiries
• To enforce our Terms of Service and protect our community
• To communicate administrative updates (e.g., policy changes, billing notices)
• To send marketing communications (you can opt out at any time)
• To create internal analytics, reporting, and product improvements

4. AI, Recordings, and Transcripts

We may use recordings, transcripts, and participation data to:

• Provide coaching and support
• Maintain quality control and improve training delivery
• Improve our internal systems, processes, and curriculum
• Protect the integrity of the community and enforce policies

AI usage: We may use automated tools (including AI-assisted tools) to help summarize, categorize, or improve internal operations and training delivery. We do not provide legal, financial, or compliance advice. You remain responsible for how you apply training and tools.

5. Cookies & Analytics

We may use cookies, pixels, and similar technologies to operate the Services and understand how users interact with them. These tools may help us measure traffic, improve performance, and support advertising/remarketing.

You can control cookies through your browser settings. Disabling cookies may impact your ability to use parts of the Services.

6. How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers (category-based): learning management systems, community platforms, payment processors, analytics providers, hosting and infrastructure providers, communications tools, scheduling/video platforms, customer support tools, and security/fraud prevention services.
• Legal and safety: when required by law, subpoena, court order, or to protect our rights, users, or the public.
• Business transfers: in connection with mergers, acquisitions, financing, due diligence, or sale of assets.
• With consent: when you explicitly agree to sharing.

7. Data Retention

We may retain your information, including recordings and transcripts, indefinitely for operational, legal, training, quality assurance, and business purposes, unless we choose to delete it or are required by applicable law to do so.

8. Your Rights & Choices

You may request access, correction, or deletion of certain personal information by contacting us at [email protected]. Some information may not be deletable due to legal, security, fraud prevention, or recordkeeping needs.

Marketing opt-out: You can unsubscribe from promotional emails using the link in the message or by emailing us.

Community content: If you post content in communities, you understand it may remain visible unless removed by you (where available) or by our moderators.

9. Cross-Border Processing

We operate from British Columbia, Canada and serve users in Canada and the United States. Your information may be processed and stored in Canada, the United States, or other jurisdictions depending on the service providers we use. These jurisdictions may have different privacy laws than your place of residence.

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed 100% secure. You use the Services at your own risk.

11. Children

The Program is intended for individuals 18+. A parent or legal guardian may request enrollment for a minor only with our express written permission. If you believe a minor has provided information to us without permission, contact us and we will take reasonable steps to address it.

12. Third-Party Links

The Services may contain links to third-party sites and tools. We are not responsible for the privacy practices of third parties. Your use of third-party services is governed by their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date will reflect the latest version. Your continued use of the Services constitutes acceptance of the updated policy.

14. Contact Us

Questions or requests related to privacy should be sent to: [email protected]

By using Freedom By AI™, you acknowledge that you have read and understand this Privacy Policy.